If you have a beautiful, lush lawn in Arizona and if you want to keep it thriving, you know the feeling of dread over your water bill and niggling thought that you need to cut down on your water consumption.
If this is you, you need to be introduced to Ralph and his services.
Ralph is a genius at helping homeowners cut down their landscaping water consumption through smart irrigation. On average, he cuts existing usage by 50-70%! With the demand for smart irrigation so high in Arizona, and with Ralph’s knack for assessing his customers’ needs and providing them with the right solutions, it is no wonder then that Ralph’s company, Eco Verde Irrigation, has grown faster than he could imagine!
Inevitably, all this growth left Ralph, Eco Verde’s owner-operator, overwhelmed by wearing too many hats. Between trying to balance the daily operations with business development, Ralph was working way too many hours and unable to fulfill his number one priority: time with his family. Ralph had found himself in the age-old bind that so many business owners find themselves in during growth phases of their business.
He knew he needed more staff, but he didn’t know who to hire.
Should he hire a technician to do the daily, revenue-generating work or hire an operations manager to lighten the mental and physical load of non-revenue-generating tasks? Technicians would serve more clients and bring in the revenue, thereby freeing Ralph to focus on business development and operations. On the other hand, an operations manager could hold the key to a growing business like Ralphs.
This is when Ralph brought in me and my Copper Quail Consulting team. He knew he needed help navigating the hiring process and he knew we were the people to call.
As I listened to Ralph shared during our initial strategy session, it became clear that, contrary to his initial thoughts, it would be most strategic to hire technicians now and delay the hire of an operations manager. The more we chatted, the more I realized that it was no ordinary technician that Ralph needed; smart irrigation technician have a very specialized type of expertise and training, even advanced education.
Armed with this knowledge, Copper Quail Consulting set to work searching for two irrigation technicians; one with advanced smart irrigation expertise and one with out.
Just two weeks later (an unimaginable feat!), Ralph was onboarding two stellar employees whom my team and I found, vetted, and presented.
Now, with the help of these two new staff members, Ralph’s business continues to serve happy customers while he gets to spend more time with family and focus on high value activities such as business development.
How often have you heard that recruiting and hiring are the bane of a business owner’s experience?
Many business owners are experiencing similar pain points as Ralph was before Copper Quail Consulting alleviated them in the following ways:
- We conducted an initial strategy session (which many business skip) to establish exactly what role and expertise was needed to align with current needs and future goals.
- In this session, we took the time to clarify the needed role, brainstorm various options, discover two roles were needed, and thought through all the details of the ideal candidate and how they would fit into the business for longterm success for all.
- We then took this info and hit the ground running, conducting the complete search and vetting process on Ralph’s behalf.
- We helped Ralph avoid the common mistake of many business owners: realizing they should have hired someone yesterday (or more like 6 months ago) and being so quick to hire that the horror stories of bad hires, toxic employees, and high turnover rates commence.
At Copper Quail Complete HR Solutions we are not just experts in helping businesses hire the right people quickly, but more importantly, we are your strategic thought partners. We collaborate with you so that you hire the right people at the right time.
Copper Quail Complete HR Solutions is your friend in your time of need: we work with you hand-in-hand to hire the right people for your business at the right time!
In fact, we think Ralph might have a need to hire an operations manager now that time has passed and his business has grown to the point of being able to justify and support an operations manager’s role and salary! Stay tuned! 😉
